Privacy policy
Privacy Policy
Effective Date: 6.24.2026
This Privacy Policy describes how Wrap & Wonder (โwe,โ โus,โ or โourโ) collects, uses, and shares information when you visit or make a purchase from wrapandwonder.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide directly to us, information collected automatically when you visit our website, and information needed to process orders.
Information you provide to us may include:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
- Account information, if you create an account
- Messages or inquiries you send to us
Information collected automatically may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website
- Date and time of visit
- Cookies and similar tracking technologies
- Shopping cart activity
We collect this information to operate our website, fulfill orders, improve the shopping experience, prevent fraud, and communicate with customers.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Send order confirmations and updates
- Respond to customer service requests
- Process returns, refunds, or exchanges when applicable
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Send marketing emails, if you opt in
- Show relevant advertising, if advertising tools are enabled
- Comply with legal, tax, and regulatory obligations
We do not sell your personal information in exchange for money.
3. Shopify
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.
When you place an order through our store, Shopify may process information such as your name, email address, billing and shipping address, payment details, IP address, and order history.
You can learn more about how Shopify handles personal information by reviewing Shopifyโs privacy policy.
4. Print-on-Demand and Fulfillment Partners
Wrap & Wonder uses print-on-demand and fulfillment partners, including Printify and its print providers, to produce and ship products.
To fulfill your order, we may share necessary order information with these providers, including:
- Name
- Shipping address
- Product ordered
- Order details
- Contact information when required for delivery
These partners use your information only as needed to produce, fulfill, and ship your order.
5. Payment Processing
We do not directly store your full credit card information.
Payments are processed through secure third-party payment providers, such as Shopify Payments, PayPal, or other payment options made available at checkout.
These providers may collect and process your payment information according to their own privacy policies and security practices.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to help the site function properly and improve your shopping experience.
Cookies may be used to:
- Remember items in your shopping cart
- Keep you logged into your account
- Understand how visitors use the website
- Improve website performance
- Support marketing and advertising
- Help prevent fraud
You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
7. Marketing Emails
If you sign up for our email list, we may send you updates, promotions, product launches, and other marketing messages.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
We may use email marketing tools to help manage our mailing list and track email performance, such as opens, clicks, and engagement.
8. Advertising and Analytics
We may use third-party tools such as Shopify analytics, Meta/Facebook Pixel, Google Analytics, Google Ads, Pinterest, TikTok, or similar platforms to understand website traffic and show relevant ads.
These tools may collect information about your visits to our website, pages viewed, products viewed, purchases, and interactions with our ads.
You can manage certain advertising preferences through your browser settings or through the privacy settings offered by those platforms.
9. How We Share Your Information
We may share your personal information with trusted third parties when necessary to operate our business, including:
- Shopify
- Payment processors
- Print-on-demand and fulfillment providers
- Shipping carriers
- Email marketing platforms
- Analytics providers
- Advertising platforms
- Customer support tools
- Legal, tax, or compliance professionals when necessary
We may also share information when required by law, to protect our rights, to prevent fraud, or to comply with legal obligations.
10. Data Retention
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, tax records, dispute resolution, and fraud prevention.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it according to applicable requirements.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing emails
- Object to or restrict certain processing
- Request a copy of your data
- Withdraw consent where processing is based on consent
To make a privacy request, contact us at:
Email: [Insert Privacy/Support Email]
We may need to verify your identity before completing certain requests.
12. California Privacy Rights
If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, disclose, or share; the right to request deletion or correction; and the right to opt out of certain sharing for targeted advertising purposes.
Wrap & Wonder does not sell personal information for money. However, some advertising or analytics tools may be considered โsharingโ under California privacy law.
To submit a California privacy request, contact us at:
Email: [Insert Privacy/Support Email]
13. GDPR / European Privacy Rights
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional privacy rights under applicable data protection laws.
Our legal bases for processing personal information may include:
- Your consent
- Performance of a contract, such as fulfilling an order
- Compliance with legal obligations
- Our legitimate business interests, such as improving our website, preventing fraud, and communicating with customers
You may have the right to access, correct, delete, restrict, or object to the processing of your personal information. You may also have the right to data portability and the right to withdraw consent.
To exercise these rights, contact us at:
Email: [Insert Privacy/Support Email]
14. International Data Transfers
Because we use ecommerce, fulfillment, payment, analytics, and marketing providers, your personal information may be processed in the United States or other countries where our service providers operate.
By using our website or placing an order, you understand that your information may be transferred, stored, or processed outside your country of residence.
15. Childrenโs Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child, we will take reasonable steps to delete it.
16. Security
We use reasonable technical, administrative, and organizational measures to help protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work with trusted ecommerce and payment providers to help protect customer information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised effective date.
18. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact us at:
Wrap & Wonder
Website: wrapandwonder.com
Email:ย melissa@wrapandwonder.com